Tuesday, August 07, 2007

Have you ever wondered why you can't understand the tech help in India?

I know this is a little off topic, not even the right kind of indians, but I had to share this with you. It's absolutely unbelievable, at least by US standards.

These days customer service representation is often outsourced to other countries where wages are lower, like India. You know, this is where your calls are directed to when you call customer service for assistance with your new computer, check on airline reservations or enquire about your small appliance guarantee. You may get someone in India who may be difficult to understand with their accented English. But then again, maybe it's not the accent, it could be that it's just the wiring......
wiring in india

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